I can sort of accept "My God! *Another* completely unexpected technical glitch!" because that's kind of a staple of SF serial fiction (how would things like Star Trek survive without it?). But what the heck was with moving all Mike's missions around so that he didn't have any of the right skills and accents for the mission? That was just gratuitously hosing, and was what pushed me into "he's either evil or has a Plan... or is really badly written." :)