firstfrost (![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
firstfrost) wrote2004-04-14 12:09 am
firstfrost) wrote2004-04-14 12:09 am
Battles and non-battles
So, I stopped by Pearl on the way home to pick up a set of carvy tools for ![[livejournal.com profile]](https://www.dreamwidth.org/img/external/lj-userinfo.gif)
twe. Armed with my printout of the picture she specified, mjperson and I eventually found them on the second floor (Pearl has a second floor? Who knew?), hanging in a slot marked "List price: $7.00 Pearl price: $5.60". We trundled back down to the register, where it rang up for $7.83. Wasn't that $5.60, I ask? No, no, $7.83, he assures me.
So I leave mjperson to guard the carvy tools and go back up to check the price. Yup, it still says $5.60. I head back down to complain to the customer service desk. The woman there scans the carvy tools and says why, yes, they're $7.83, not $5.60. I say yes, I understand that, but it did say $5.60. She allows as how perhaps the $5.60 is incorrect. I try to clarify that I don't actually care about the two dollars (especially since it's not even my $2, and I have not been given a budget), but that I think it is perhaps misleading to have all these items under a sign saying $5.60. She still doesn't seem to see why I am causing such a fuss, and says she'll ask someone to take a look.
I give up and head back out into the rain. ("I was just settling in for the long haul" says mjperson, who thinks this is all a sneaky trick to get him rained on more).
I think I cared the wrong amount. I could have cared less, and not bothered fussing over it at all, or I could have cared more, and fussed until someone agreed to actually fix it (or gave me $2). Caring enough to fuss a little but not play to win seems... unsatisfying.
twe. Armed with my printout of the picture she specified, mjperson and I eventually found them on the second floor (Pearl has a second floor? Who knew?), hanging in a slot marked "List price: $7.00 Pearl price: $5.60". We trundled back down to the register, where it rang up for $7.83. Wasn't that $5.60, I ask? No, no, $7.83, he assures me.So I leave mjperson to guard the carvy tools and go back up to check the price. Yup, it still says $5.60. I head back down to complain to the customer service desk. The woman there scans the carvy tools and says why, yes, they're $7.83, not $5.60. I say yes, I understand that, but it did say $5.60. She allows as how perhaps the $5.60 is incorrect. I try to clarify that I don't actually care about the two dollars (especially since it's not even my $2, and I have not been given a budget), but that I think it is perhaps misleading to have all these items under a sign saying $5.60. She still doesn't seem to see why I am causing such a fuss, and says she'll ask someone to take a look.
I give up and head back out into the rain. ("I was just settling in for the long haul" says mjperson, who thinks this is all a sneaky trick to get him rained on more).
I think I cared the wrong amount. I could have cared less, and not bothered fussing over it at all, or I could have cared more, and fussed until someone agreed to actually fix it (or gave me $2). Caring enough to fuss a little but not play to win seems... unsatisfying.
no subject
In any event, she had the same manner that I have when I tell a client "I'm sorry that this piece of software isn't working, and I'll bring it to the attention of the people who maintain that machine." I can't fix it, no matter how sympathetic I am. Well, I think I'm usually more sympathetic than she was, and more clear on the fact that I don't have the power to fix it myself, but it did seem like that.